Terms of Service

Agreement to Terms

By accessing or using the KoldOps website (koldops.com) and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

Services

KoldOps LLC provides custom ERP, AI automation, workflow integration, and consulting services for manufacturers. The specific scope, deliverables, timeline, and pricing of any engagement will be defined in a separate statement of work or service agreement between KoldOps and the client.

Use of Website

You may use our website for lawful purposes only. You agree not to use the website in any way that could damage, disable, or impair the site or interfere with any other party's use of the site. You agree not to attempt to gain unauthorized access to any part of the website, other accounts, computer systems, or networks connected to the website.

Operations Readiness Assessment

The Operations Readiness Assessment available on our website is provided for informational and educational purposes. Results are general in nature and do not constitute professional advice, a guarantee of outcomes, or a commitment to any specific scope of work. Any recommendations provided are based on the information you submit and are intended as a starting point for further discussion.

Intellectual Property

All content on the KoldOps website. Including text, graphics, images, code, and design. Is the property of KoldOps LLC and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from any content on this site without our prior written consent.

Client Engagements

All client work is governed by separate service agreements executed between KoldOps and the client. These Terms of Service apply to your use of the website and do not replace or supersede any such agreements. Deliverables, intellectual property ownership, confidentiality, and liability specific to client engagements are defined in those agreements.

Limitation of Liability

To the fullest extent permitted by law, KoldOps LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or services. Our total liability for any claim related to the website shall not exceed the amount you paid to KoldOps, if any, during the twelve months preceding the claim.

Disclaimer of Warranties

The website and its contents are provided "as is" and "as available" without warranties of any kind, either express or implied. KoldOps does not warrant that the website will be uninterrupted, secure, or error-free, or that any defects will be corrected.

Indemnification

You agree to indemnify and hold harmless KoldOps LLC, its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the website or your violation of these Terms of Service.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Tennessee, without regard to conflict of law principles. Any disputes arising under these terms shall be resolved in the courts located in Roane County, Tennessee.

Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with a revised date. Your continued use of the website after changes are posted constitutes your acceptance of the revised terms.

Contact

Questions about these Terms of Service may be directed to:

KoldOps LLC
Knoxville, Tennessee
kol@koldops.com